Good to Know
Privacy Policy
How we collect, use and protect your data
GDPR
Fully compliant
TLS
Encrypted in transit
Never
Sold to third parties
What we collect
Account info
Name, email, phone — used to manage your account
Order history
Products, prices, dates — required to fulfil orders
Shipping address
Delivery info — shared only with courier for delivery
Payment info
Handled securely by Stripe — we never see card details
How we use it
To process your orders
Fulfil your purchases, send order updates, and manage returns.
To improve our service
Anonymised analytics help us build a better shopping experience for everyone.
Marketing (only with your consent)
If you opt in, we'll send occasional emails about new products, offers and restocks. You can unsubscribe anytime.
Your rights
Under UK GDPR you have the right to:
- Access — request a copy of the data we hold about you
- Correct — ask us to fix any inaccurate information
- Delete — have your data erased from our systems
- Port — receive your data in a machine-readable format
- Object — opt out of marketing and non-essential processing
To exercise any of these rights, email info@linxessentials.co.uk. We'll respond within 30 days.
Data protection
Stored securely, never sold
All data is encrypted in transit (TLS) and at rest. We never sell your data to third parties. Processors we use (e.g. Stripe for payments, SendGrid for email) are GDPR-compliant and bound by strict data-processing agreements.